Anonymous
map-marker Bellevue, Washington

Wrong shipping address

I requested to have the item ordered be delivered to Las Vegas as it is a GIFT. I enailed your customer service and NOTHING WAs DONE.

Very poor service.

Altho the order was places with wring shipping address. It was only 2 minutes that I tried ti cancel and ior change the shipping address; my effort was just wasted

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Jonathan M Woo

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Verified Reviewer
| map-marker Sacramento, California

Stop sending me Gobi Cashmere ads on my phone

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I don't want to your business. You need to stop sending me ads on my phone! I made one purchase, one, and you keep sending me ads I do NOT want!!!

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User's recommendation: Stay away

Debra G Abf

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Verified Reviewer
| map-marker Visalia, California

Returned product

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Mailed product back for a refund 2 weeks ago. Where is my refund??? Since they make you pay an $11.50 fee for a FedEx return they should have refunded my money.

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User's recommendation: Hope you don’t have to return anything.

Jonathan M Woo

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Verified Reviewer
| map-marker Sacramento, California

Constant bombardment of ads I don't want to receive from Gobi Cashmere.

You've been told several times what my complaint is about. I do not want ads from Gobi Cashmere coming into my phone.

Are you a child, who does not understand? Let me be! Leave me alone. I don't want to hear from this company, or how you are not able to do as I ask.

Do I call you and pester you to buy any of my goods? No, I do not.

Now do the same. Don't pester me

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User's recommendation: Tell people what you want, and expect them to abide by your wishes

Jonathan M Woo

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Verified Reviewer

To stop your ads from coming to my phone

I don't want to be bothered by your ads, and I'm not going to pay someone to have you stop. Stop sending me ads from Gobi Cashmere. I can't be more clear than that.

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Preferred solution: Stop ending ads to my phone!

Kelvin N Uza

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Seattle, Washington

Order duplication

Gobi Cashmere - Order duplication
Gobi Cashmere - Order duplication - Image 2

I only order once on 1 card, but it charged me 2 order on 2 different card, can you refund the second order that use the card that ends on 6145, idk what order number is but the 2 order number is US83101 and US83182?

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Annika Pqx

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Verified Reviewer
| map-marker Horsham, West Sussex

GOBI cashmere l am trying to contact this company to return an item that doesn't fit properly

I have already purchased a sweater and like it so much wanted a send one exactly the same unfortunately l ordered the wrong item but when l tried to return it GOBI gave a message to contact the company when l tried there was an answering service that informed me the line was closed then when l went back to the return sire the site informed me my order number was wrong or my email was wrong l have no idea how l can get a refund or exchange now that they have decided l have no order number even though the number is correct what should l do?

Kind regards Jacqueline Rendell

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User's recommendation: Do Not buy from this company the return /exchange doesn't exist

Anonymous
map-marker Mouans-Sartoux, Alpes-Maritimes

Commande non reçue

Bonjour,

I have réussi la commande IN56116 que je n'ai jamais reçue et j'ai été débitée sur ma carte bancaire !!!

Que se passe-t-il-il avec ma commande ?

Merci de me rembourser ou de m'envoyer ma commande dès que possible cette semaine.

Le numéro de suivi DHL CH12624****DCc'est moipas correct !!

Merci pour votre intervention et la résolution dtu comme un problème.

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Anonymous
map-marker Ban Tai, Surat Thani

Order issue

Good morning

Please can you check on an order to Jodie Austin on the 15th November.

For 206.21 to puigpunyent, Mallorca 07194.

The money was taken but I never received an email or the order.

I could have also used chef.kealoha@***.com

Regards

Jodie

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Linda C Mzb

Exchange

I need to exchange the size for one item and return for other item. I already received the return code.

Can you provide me toll free number for USA? Thank you.

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Margaret H Ekb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Leinster

My order delay.

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I placed and paid for order IN37967 on Nov 21. I have had no further information from Gobi Cashmere re delivery details.

Margaret Hogan,

19, Portmore,

Fishmarket,

Galway,

Ireland

H91YV27

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User's recommendation: Pay by PayPal as a protection

Anonymous
map-marker Cumbernauld, North Lanarkshire

Need help with a return

I bought a sweater from you on 3 December. I haven't opened it.

I want to return it. I inadvertently deleted all my current emails so I cannot provide an order number .my name is Karen-Claire Voss.

I used PayPal credit. Can you please help me .i only have two weeks to return it .Thank you .Email : karen-claire@***.co.uk

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Bota Tore H
map-marker Rotherhithe, England

A shipment from order UK8528 is on the way

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Gobi Cashmere - A shipment from order UK8528 is on the way

Dear Sirs,

The DHL has confirmed that they cannot allocate my address and email was from tarone69@***.com! Im confused.

Please confirm the location of the item. Sincerely yours, Mrs Hopkinson ( 44 7735****77; Bota.hk.1@***.com)

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Preferred solution: Deliver product or service ordered

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